2021 Review of Service Framework
In 2021 Airways consulted on our Service Framework which sets out the services we provide and who pays for them.
The Service Framework was last reviewed in 2012 so a review was needed to ensure it remains fit for purpose.
14 submissions and three subsequent cross-submissions were received.
The feedback from submitters was that there was nothing to suggest we need to make any substantial changes to our current Service Framework.
We appreciate the time submitters took to respond to us in a thoughtful and constructive manner.
More information on the consultation, submissions and the decision document can be read below.
Consultation documents
Service Framework Review Consultation Paper
Proposed Revised Airways Service Framework
Decision document
Service Framework Decision Paper
Submissions
Auckland International Airport Limited
Board of Airline Representatives of NZ (BARNZ)
Christchurch International Airport Limited
Civil Aviation Authority of New Zealand (CAANZ)
International Air Transport Association (IATA)
NZ Air Line Pilots' Association (NZALPA)
Rotorua Regional Airport Limited
Cross-submissions