Airways - Making your world possible

Our people

Our Executive team

Chief Executive Officer

Ed Sims Chief Executive Officer

Ed Sims joined Airways in July 2011 after 26 years in the tourism, aviation and retail industries. Since graduating from Oxford University in 1985, Ed has worked in the European, North American and Australasian markets, holding senior positions within the Tui, Thomas Cook and Virgin Groups, before emigrating in 2001.

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Chief Operating Officer

Pauline Lamb Chief Operating Officer

Before joining Airways in 2013, Pauline built a successful career at NATS in the UK, starting as a controller in 1983 and gaining extensive management experience in the enroute, terminal and airport air traffic control environments.

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General Manager Global Services

Jamie Macdonald General Manager Global Services

Jamie has more than 20 years of international experience, and has held senior roles with various technology export and start-up companies in New Zealand and Europe, including Telecom, Bell Atlantic International, Orange Switzerland and Navman.

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Head of Public Affairs

Emily Davies Head of Public Affairs

Emily joined Airways in January 2015 as Head of Public Affairs. Based in Auckland, she is responsible for Airways’ internal and external communications, brand management, media, stakeholder and government relations.

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Head of Safety and Assurance

Kim Nichols Head of Safety and Assurance

Kim joined Airways in 2010, and specialises in governance, change and culture. She began her career as a software tester working for Cardinal Network (now Jade Software) then moved into quality management, implementing and improving ISO 9001 business management systems for software companies in New Zealand and the United Kingdom.

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Head of People and Capability

Michael Peters Head of People and Capability

Michael joined Airways in January 2016 as the Head of People and Capability, tasked with assisting Airways to achieve its people and business objectives.

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Our global experts

Senior Safety Specialist

Lew Jenkins Senior Safety Specialist

Lew has extensive experience in air navigation services and aviation. He started out in the air force as a navigator before practicing as a controller for 15 years doing tower and radar services at Christchurch.

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Head of Training

Sharon Cooke Head of Training

Sharon is responsible for Airways’ global training business, with campuses in Christchurch and Palmerston North in New Zealand, Dubai, Beijing and San Juan.

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Acting Chief Information Officer

Richard Williams Acting Chief Information Officer

Richard has been Acting CIO at Airways since January 2015. Richard is the CANSO representative on the ICAO Information Management Panel, where he is leading the ICAO communications and cyber security work streams.

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Manager Customer Relations – New Zealand and Pacific

Andrew Crawford Manager Customer Relations – New Zealand and Pacific

Andrew is responsible for managing commercial and strategic responsibilities with Airways key customers. These include airports, airlines, NZ Defence Force, MetService, general aviation, the Pacific Islands Aviation Investment Program, and World Bank.

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PBN Implementation Project Manager

Phil Rakena PBN Implementation Project Manager

Phil is an air navigation services specialist and Performance Based Navigation expert. His role involves coordination with a range of Airways teams and functions including ATC, procedure design, charting, policy and standards, ATM software, safety and risk, and training – and also our external PBN stakeholders such as the CAA, airline operators and airport companies.

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Manager Terminals

Andy Boyd Manager Terminals

Andy is an air traffic management professional with a background of national and international experience. His current role in System Operator is Manager Terminals, Service Delivery where he is responsible for the 70-strong team providing approach/departure services at Auckland, Wellington and Christchurch airports.

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Head of Products

Mark Figgitt Head of Products

Mark is Head of Products of Airways Global Services, and has been with Airways since 2009. He is responsible for conceiving new product ideas, and incubating and growing products until they become proven and sustainable enough to be established as an independent business within the AGS portfolio.

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