Watch Supervisor - virtual course
Lead your operational team with confidence by developing skills to help you work efficiently and safely to manage an operational air traffic service environment.
This course can be customised to suit your training needs. A minimum of 6 students per course is required, with a cost of approx. USD $2,000 per student.
Contact us to book a suitable date, or for further information.
About the course
The aim of this course is to equip participants with the necessary skills required to function as a Watch Supervisor. Participants will be introduced to the key concepts of effective leadership and their role in safety. In addition, participants will be able to identify strategies in order to support and communicate with their teams.
All participants must be proficient in reading, writing and speaking English.
Learning outcomes
ShowAt the end of the course the trainee will be able to:
- Describe the role of the watch supervisor within an ANSP organisational structure
- Explain the key concepts involved in supervising a team effectively
- Consider the various styles of leadership and the effects these have on a team
- Explain the concept of quality management systems and how it applies to a watch supervisor role
- Reflect and consider the concept of a Just Culture
- Review local regulatory and ICAO requirements as they apply to Threat and Error Management (TEM)
- Apply in-flight emergency response checklists to manage abnormal and emergency situations (ABES)
- Recognise and be able to describe the effects of stress and fatigue on the team.
Course delivery
ShowThis course will be delivered via a blended learning approach - some sessions will be led by an instructor in a virtual classroom environment, and the remainder will be self-directed study. For the instructor-led component students will participate in live virtual sessions, with access to a range of digital interactive content from videos, quizzes and discussion forums. For the self-directed study, students will access our cloud-based learning resources, AirBooks and complete assignments and other activities.
- Dedicated instructor support
- A mix of structured study as a cohort, and self-directed learning
- Dynamic digital content, using AirBooks
About Airways Knowledge Online (AKO)
ShowAirways Knowledge Online (AKO) is a world-class virtual online training academy for the aviation sector. Students can access a range of aviation courses as a cohort in a virtual classroom, or on their own at a time and pace that suits them. Interactive dynamic content keeps learners engaged, via an intuitive e-learning platform accessible 24/7.
Utilising the latest online learning technologies and methods, AKO caters for both instructor-led and self-directed, self-paced learning through a range of training delivery options - AKO Classroom, AKO Flexi, and AirBooks Library.
How do students access AKO?
Show- Students are given a login to a Microsoft Office 365 account to enable access to AKO Connect, our online video conferencing tool
- Students log into the AKO site on individual devices each day, to access AKO Connect for virtual live sessions, study instructions and the course plan
- An AirBooks login will also be provided to access all AirBooks resources for the course. AirBooks can be accessed using any device, from a smartphone to a PC.