Airways - Making your world possible

OJTI Refresher - virtual course

Refresh your skills and knowledge to train people effectively in one-on-one ATS operational on-job situations, so they have the knowledge, skills and attributes to provide a safe, orderly and expeditious air traffic service.

This course can be customised to suit your training needs. A minimum of 6 students per course is required, with a cost of approx. USD $1,000 per student.

Contact us to book a suitable date, or for further information.


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Learning outcomes


On completion of this course, the participant will:

  • Understand how to encourage motivation 
  • Identify diminishing motivation and understand why this should be avoided
  • Know how to recognise and manage learning/performance plateaus
  • Feel confident completing a briefing checklist
  • Know the key elements required to conduct, and the importance of, an effective brief
  • Know the key elements required when carrying out on the job training
  • Understand different handover techniques after an intervention
  • Understand different recovery techniques to re-establish the training relationship
  • Know how to conduct an effective debrief 
  • Be able to provide frequent meaningful feedback 
  • Know how to intervene and the different techniques to optimise best practice
  • Be able to describe and apply the Dreyfus model as it pertains to an OJTI
  • Be able to read-back and hear-back in relation to the Dreyfus model.

Course delivery


This course will be delivered via a blended learning approach - some sessions will be led by an instructor in a virtual classroom environment, and the remainder will be self-directed study. For the instructor-led component students will participate in live virtual sessions, with access to a range of digital interactive content from videos, quizzes and discussion forums. For the self-directed study, students will access our cloud-based learning resources, AirBooks and complete assignments and other activities.

  • Dedicated instructor support
  • A mix of structured study as a cohort, and self-directed learning
  • Dynamic digital content, using AirBooks

About Airways Knowledge Online (AKO)

AKO devices

How do students access AKO?

  • Students are given a login to a Microsoft Office 365 account to enable access to AKO Connect, our online video conferencing tool
  • Students log into the AKO site on individual devices each day, to access AKO Connect for virtual live sessions, study instructions and the course plan
  • An AirBooks login will also be provided to access all AirBooks resources for the course. AirBooks can be accessed using any device, from a smartphone to a PC.

Register your interest

Contact us now to register for this course.

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