Airways - Making your world possible

OJTI Refresher - virtual course

Refresh your skills and knowledge to train people effectively in one-on-one ATS operational on-job situations, so they have the knowledge, skills and attributes to provide a safe, orderly and expeditious air traffic service.

This course can be customised to suit your training needs. A minimum of 6 students per course is required, with a cost of approx. USD $1,000 per student.

To enrol in this course, please complete the enrolment form on our secure Airways International shop site. 


Contact us for more information, and to discuss your training requirements.


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Learning outcomes


On completion of this course, the participant will:

  • Understand how to encourage motivation 
  • Identify diminishing motivation and understand why this should be avoided
  • Know how to recognise and manage learning/performance plateaus
  • Feel confident completing a briefing checklist
  • Know the key elements required to conduct, and the importance of, an effective brief
  • Know the key elements required when carrying out on the job training
  • Understand different handover techniques after an intervention
  • Understand different recovery techniques to re-establish the training relationship
  • Know how to conduct an effective debrief 
  • Be able to provide frequent meaningful feedback 
  • Know how to intervene and the different techniques to optimise best practice
  • Be able to describe and apply the Dreyfus model as it pertains to an OJTI
  • Be able to read-back and hear-back in relation to the Dreyfus model.

Course delivery


This course will be delivered via a blended learning approach - some sessions will be led by an instructor in a virtual classroom environment, and the remainder will be self-directed study. For the instructor-led component students will participate in live virtual sessions, with access to a range of digital interactive content from videos, quizzes and discussion forums. For the self-directed study, students will access our cloud-based learning resources, AirBooks and complete assignments and other activities.

  • Dedicated instructor support
  • A mix of structured study as a cohort, and self-directed learning
  • Dynamic digital content, using AirBooks

About Airways Knowledge Online (AKO)

AKO devices

How do students access AKO?

  • Students are given a login to a Microsoft Office 365 account to enable access to AKO Connect, our online video conferencing tool
  • Students log into the AKO site on individual devices each day, to access AKO Connect for virtual live sessions, study instructions and the course plan
  • An AirBooks login will also be provided to access all AirBooks resources for the course. AirBooks can be accessed using any device, from a smartphone to a PC.

Register your interest

Contact us now to register for this course.

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